P-06: Cross-Cultural Communication
Part of the Performance Series (B2)
Objective:
Communicate respectfully and effectively in international contexts – recognise differences, avoid misunderstandings, and adapt tone and style appropriately.
Key Language Areas
🙏 Politeness & Indirect Requests
Soften requests with could, might, and express respect naturally.
🌍 Recognising Communication Styles
Direct vs. indirect, high- and low-context cultures, hierarchy and feedback styles.
🧩 Avoiding Misunderstandings
Clarify intent, paraphrase, and handle sensitive topics tactfully.
👋 Greetings & Closings
Choose culturally appropriate greetings, small talk, and closing expressions.
Typical Course Activities
🧠 Team Discussion on Cultures
Compare experiences, identify commonalities and differences across cultures.
🎭 Role-Play: Cultural Misunderstanding
Resolve a business misunderstanding by adapting tone, phrasing, and approach.
✉️ Writing for an International Audience
Adjust tone and directness, select culturally suitable phrases and closings.
Ideal for B2 participants working