[ Feedback & Performance Conversations ]
Good feedback changes things – bad feedback hurts: hold feedback, development and appraisal conversations in English and German with appreciation and clarity – even when the message is uncomfortable.
Training key facts
Target groups
Managers at all levels, team leads, HR business partners and project leads with functional leadership – especially in international teams.
Languages and level
English (focus) and German for international professionals · A2–C2
Formats and duration
1:1, small group (3–8), team · 60/90 min · intensive workshops and programmes
Delivery
Online (MS Teams), on site at your premises or at Eloquia (Frankfurt) · hybrid possible
Organisation
Materials included · flexible scheduling · free cancellation up to 24 h before
Quality
ISO 9001-based QM · data protection with an external DPO · diversity and inclusion
What your team gains
- Clear, concrete feedback language instead of vague hints
- Appreciation that lands – criticism that doesn’t wound
- Structure for appraisal, development and goal conversations
- Composure in the face of emotional reactions
- Culturally appropriate feedback in international teams
Examples from the curriculum
Feedback Basics
Observation, impact, request: concrete not vague.
Praise with Substance
Recognition that motivates rather than wears thin.
Constructive Criticism
Formulate uncomfortable messages clearly and fairly.
Appraisal and Goal Conversations
Discuss performance, agree goals.
Development Conversations
Explore potential and prospects together.
Emotional Reactions
Handle resistance, tears and justification.
Receiving Feedback
Ask, sort, respond with assurance.
Intercultural Feedback Styles
Dose directness – from the US to Asia.
Realistic scenarios
- Appraisal with a mixed performance record
- Critical feedback to a high performer
- Salary conversation with an expectation gap
- Feedback across cultures in a remote team
Three ways to your goal
1:1 Coaching
Individual goals, confidential content, flexible times.
Team Training
Consistent terminology and processes across the whole team.
Intensive Workshop
Compressed into 1–2 days, focused on concrete deliverables.
In four steps to your programme
Frequently asked questions
How large are the groups?
Recommended 3–8 people per level and use case.
Company-specific content?
Yes. Terminology, templates, style guides and specialist documents are integrated.
Online platform?
MS Teams by default; other tools on request.
Cancellations?
Free of charge up to 24 h before the session.
Build individual skills in a focused way
Alongside tailored corporate training, our four-week Business English sprints build individual skills in a focused way. A good fit for this area:
- Leading Through Change – lead change clearly
- Communication in High-Stakes Situations – difficult conversations with assurance
- Intercultural Communication – understand feedback cultures
Request a quote
Clarify goals, level and timing – then start. We will prepare a no-obligation quote.
+49 (0)69 23 00 20 · info@eloquia.com
