[ Mechanical Engineering & Industry 4.0 ]
German engineering, global customers: communicate with technical precision in English across sales, service and commissioning – from specification to acceptance to after-sales support.
Training key facts
Target groups
Sales and project engineering, design and engineering, service technicians and commissioning engineers, spare-parts and after-sales teams in machinery and plant engineering.
Languages and level
English (focus) and German for international professionals · A2–C2
Formats and duration
1:1, small group (3–8), team · 60/90 min · intensive workshops and programmes
Delivery
Online (MS Teams), on site at your premises or at Eloquia (Frankfurt) · hybrid possible
Organisation
Materials included · flexible scheduling · free cancellation up to 24 h before
Quality
ISO 9001-based QM · data protection with an external DPO · diversity and inclusion
What your team gains
- Precise technical terminology for machines, controls and processes
- Assured customer conversations during commissioning and acceptance
- Clear remote support by phone and video
- Understandable technical documentation and service reports
- A confident presence at trade fairs and international customer visits
Examples from the curriculum
Core Technical Terminology
Name assemblies, functions and tolerances.
Specification and Requirements
Clarify and document requirements.
On-Site Commissioning
Explain processes, train operators.
Acceptance and FAT/SAT
Discuss tests, records and open points.
Service and Troubleshooting
Isolate and solve faults methodically.
Remote Support
Guide precisely by phone and video.
Industry 4.0 and Digitalisation
Explain IoT, predictive maintenance and data.
Trade Fairs and Customer Visits
Demonstrate products, qualify leads.
Realistic scenarios
- Operator training during an overseas commissioning
- Remote troubleshooting with a customer technician
- Acceptance conversation with an open defects list
- Machine demonstration at the trade-fair booth
Three ways to your goal
1:1 Coaching
Individual goals, confidential content, flexible times.
Team Training
Consistent terminology and processes across the whole team.
Intensive Workshop
Compressed into 1–2 days, focused on concrete deliverables.
In four steps to your programme
Frequently asked questions
How large are the groups?
Recommended 3–8 people per level and use case.
Company-specific content?
Yes. Terminology, templates, style guides and specialist documents are integrated.
Online platform?
MS Teams by default; other tools on request.
Cancellations?
Free of charge up to 24 h before the session.
Build individual skills in a focused way
Alongside tailored corporate training, our four-week Business English sprints build individual skills in a focused way. A good fit for this area:
- Technical English – explain technology precisely
- Customer Service Excellence – after-sales with impact
- Presenting with Confidence – demonstrate products convincingly
Request a quote
Clarify goals, level and timing – then start. We will prepare a no-obligation quote.
+49 (0)69 23 00 20 · info@eloquia.com
