Business English · Sprint

[ Cross-Cultural Communication – communicate with cultural sensitivity ]

P-06 from the Performance series (B2). In four weeks you'll learn to communicate respectfully and effectively in international settings – recognise differences, avoid misunderstandings and choose tone and style appropriately. Bookable for individual professionals as well as entire teams.

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Who it's for

Who benefits from this sprint

Ideal for B2 participants who work in global teams and want to communicate with cultural sensitivity and a clear sense of purpose.

Anyone working with colleagues, partners or customers from different cultures – in meetings, by email or in day-to-day business
Individuals who want to come across more confidently across cultures
Company teams who want to communicate reliably in global settings

Language focus

What you'll learn

[ 01 ]

Politeness and indirect requests

Soften requests (could, might) and phrase them respectfully.

[ 02 ]

Recognise communication styles

Direct vs. indirect, high/low-context, hierarchy and feedback culture.

[ 03 ]

Avoid misunderstandings

Clarify intentions, paraphrase and address sensitive topics with care.

[ 04 ]

Greet and say goodbye

Choose culturally appropriate greetings, small-talk openers and closings.

[ 05 ]

Team discussion on cultures

Compare experiences and work out both similarities and differences.

[ 06 ]

Email for an international audience

Adapt tone and directness, choose culturally appropriate phrases and closings.

Format and completion

Compact, practical, measurable

Each sprint comprises four weeks with one unit of 135 minutes each – 12 teaching units in total in a small group of no more than 8 participants. You learn on-site in Frankfurt or live-online, as you prefer. At the end there is a measurable outcome, confirmed by an Eloquia Micro-Certificate.

Typical exercise: a team discussion on cultures
Resolve a role play with a cultural stumbling block
Write an email for an international audience

We offer the same sprint format on request in further languages too – for example Business German, French or Spanish.

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At a glance

Sprint P-06 Cross-Cultural Communication · Performance · B2
Duration 4 weeks · 1× 135 min/week · 12 teaching units
Group max. 8 participants, on-site or live-online
Target group Professionals and company teams
Completion Eloquia Micro-Certificate
Price Single-Sprint 299 €

Skill-Stacking

Sprints that build on each other

Each sprint stands on its own – together they form a clear learning path. Combine several sprints towards your Eloquia diploma, individually or as a team.

See the whole programme