Business English · Sprint

[ F-03 Email Fundamentals ]

Write simple, clear and polite emails for typical business situations – with a clear intent, a good tone and a clean structure. A focused 4-week sprint from the Foundations series (B1) that concludes with an Eloquia Micro-Certificate.

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Who is this sprint for?

For strong written business communication

For anyone who wants to improve their written business communication systematically.

B1 participants who write emails daily – from the request to a polite complaint reply
Individual professionals who want to firm up their writing style
Entire teams who want to communicate with consistent clarity

Language focus

What you'll learn in the sprint

[ 01 ]

Salutation and sign-off

Suitable greetings depending on formality; signatures short and correct.

[ 02 ]

Requesting, apologising, thanking

Polite phrasing for requests, apologies and thanks.

[ 03 ]

Structure short emails

Subject line with purpose, clear paragraphs, call to action and next steps.

[ 04 ]

Common email phrases

Building blocks for following up, confirming, attachments and appointments.

[ 05 ]

Hit the tone

Adapt formality and tone to the recipient and the occasion.

[ 06 ]

Create clarity

Get the message across – short, unambiguous and friendly.

Format and practice

Typical course tasks

Every unit is communicative and immediately usable in your working day. In small groups you write and revise real emails with direct feedback.

Draft an information request – a short, clear request email with context, deadline and contact
Reply politely to a complaint – an empathetic reply with an apology, a proposed solution and a follow-up
Improve clarity and tone – edit informal emails: shorten, structure, refine the tone

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Sprint at a glance

Level Foundations · B1
Format 4 weeks · 1× 135 min/week · 12 teaching units
Group max. 8 participants, on-site in Frankfurt or live-online
Completion Eloquia Micro-Certificate
Price 299 € (Single-Sprint)

For individuals and companies

Individually, in a team – and in any language

This sprint is open to individual professionals as well as entire teams. Individuals book the sprint singly or in the Skill-Pass, companies flexibly for their staff.

The format is not limited to English: on request, we offer the same focused sprints in further languages too – for example Business German, French or Spanish.

Request it in your language